Privacy Policy
Customer Care
Privacy Policy
Last updated: 21 December 2025
1. Who we are
The Beekeeping Dream Ltd (“we”, “us”, “our”) is a UK limited company.
Registered office:
8 Myers Way
Frimley
Camberley
Surrey
GU16 9NZ
Company number:
16752554
Contact email:
We are the data controller for the purposes of UK data protection law.
2. The data we collect
We may collect and process the following personal data:
Name
Billing and delivery address
Email address
Telephone number
Order and payment information
Communications with us (emails, contact forms)
Technical data such as IP address, browser type, and website usage data
We do not knowingly collect data relating to children.
3. How we collect your data
We collect personal data when you:
Place an order on our website
Contact us by email or contact form
Create an account (if applicable)
Browse our website (via cookies and similar technologies)
4. How we use your data
We use your personal data to:
Process and fulfil orders
Deliver products to you
Communicate with you about your order
Handle returns, refunds, or complaints
Comply with legal and accounting obligations
Improve our website and services
We do not currently use personal data for marketing emails.
5. Lawful basis for processing
Under UK GDPR, we process your personal data on the following lawful bases:
Contract – to fulfil your order and provide goods
Legal obligation – for tax, accounting, and consumer law compliance
Legitimate interests – to operate and improve our business and prevent fraud
Consent – where required (e.g. non-essential cookies)
6. Sharing your data
We only share personal data where necessary, including with:
Payment service providers
Delivery and courier services
Website hosting and IT service providers
Professional advisers (e.g. accountants)
Legal or regulatory authorities where required by law
We never sell your personal data.
7. International data transfers
Some of our service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual protections.
8. Data retention
We keep personal data only for as long as necessary:
Order and transaction records are typically kept for 6 years to comply with UK tax and accounting laws
Communications are kept only as long as needed to deal with your enquiry
9. Your rights
Under UK data protection law, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent where processing is based on consent
To exercise your rights, contact us using the details above.
10. Complaints
If you have concerns about how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
11. Cookies
We use cookies and similar technologies to operate and improve our website.
For more information, please see our Cookie Policy.
12. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Wholesale Inquiries
Are you interested in retailing our premium beekeeping products? We welcome wholesale inquiries and are dedicated to providing comprehensive information to support your business. Get in touch with us to explore the opportunity of collaborating with The Beekeeping Dream.
Payment Methods
- Credit / Debit Cards
- PayPal
- Offline Payments